Job Detail

• Bachelor Degree of any fields
• At least 3-year experience for receptionist
• Experience in medical clinic and wellness business is an advantage
• Customer-oriented mindset with good telephone manner
• Proactive, eager to learn, willing to work under pressure, pleasant personality
• Appropriate computer skills for work
• Good English communication skills
• Work as a team
• Positive outlook and outgoing personality
• Flexibility, problem-solving skills and multi-tasking ability

Job Scope:
• Greeting the customer and support as Receptionist.
• To answer all incoming calls, what app calls, re-direct call as appropriate and take adequate messages and handle caller’s inquiries as requested.
• Handle all the inbound and outbound calls for Customer properly and promptly in the operation center.
• To answer of daily mails and collection of daily mails from letterbox every day.
• Follow up with customer request within specific time frame and up to good quality standard
• Understand customer needs and provide comprehensive solution, enabling the customer to enjoy the professional service Delivery of quality service to meet the productivity benchmark and service standard
• Provide excellent and high-quality customer service to customer via phone, email, and/or chat
• Coordinate with other department properly to find comprehensive solution to customer
• You will reporting Daily income invoices to the accounting
• Learn new skills about Wellness, Medicine, Aesthetics