Pak-Up Hostel

Hotel, Accommodation

Hostel แรกของจังหวัดกระบี่ ขนาด 112 เตียง est 2010 สถานที่ตั้งอยู่ใจกลางเมือง

Position : Front Office (GSA)

Job Detail
Front Office (GSA)
หลายตำแหน่ง
Contact [email protected]
Line: @pak-up
Location;
Pak-Up Hostel เมืองกระบี่
KOKO Hostel อ่าวนาง
Loy Chalet คลองม่วง

1. Customer Service:
- Greet guests in a friendly and professional manner.
- Provide excellent customer service throughout a guest's stay.
- Handle guest inquiries, requests, and complaints with a positive attitude.
- Assist guests with check-in and check-out processes.
2. Reservation and Registration:
- Take and confirm reservations, either in person, over the phone, or via email.
3. Communication:
- Answer phone calls and respond to emails promptly.
- Provide information about hotel facilities, services, and local attractions.
- Reply to messages and information to guests and other hotel departments.
4. Cash Handling:
- Handle cash, and credit card transactions, and maintain accurate records.
- Process payments and issue receipts.
5. Administrative Tasks:
- Perform administrative duties, such as filing, data entry, and record-keeping.
- Maintain the cleanliness and organisation of the front desk area.
6. Collaboration with Other Departments:
- Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.
- Respond to guest requests and needs to the appropriate departments.
7. Problem Solving:
- Address and resolve issues or complaints from guests.
- Anticipate potential problems and take proactive measures to prevent them.
8. Up-selling and Promotion:
- Promote additional services, amenities, and special offers to guests.
- Encourage guests to participate in the in-house activities.
9. Knowledge of Policies and Procedures:
- Stay informed about hotel policies, procedures, and amenities.
o Ensure compliance with security and safety regulations.
10. Multitasking:
o Manage multiple tasks simultaneously, especially during peak check-in/check-out times.
11. Technology Skills:
o Proficient use of computer systems, reservation software, and other relevant technology.
Department:
Reception
Quantity:
1 อัตรา
Degree:
Unknown
Working Time:
งานประจำ
Salary:
ตามตกลง
Contact Name:
วรัญญา
Email:
Phone:
0857818899
Post Date:
04 Apr 24

Benefit

แล้วแต่ตกลง

Job Apply

LINE ID: @pak-up หรือ email มาที่ [email protected]

Contact Us

Pak-Up Hostel

87 ถ.อุตรกิจ ต.ปากน้ำ อ.เมือง จ.กระบี่

Contact: วรัญญา

Tel: 0857818899

Email: [email protected]

Website: www.pakuphostel.com

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