Job Detail

PRIMARY RESPONSIBILITIES:

• Helps to manage the Security outsource in concurrence with the Centralize Security.
• Supervises all activities of security staff to ensure compliance with and proper application of department regulations and property policy.
• Promotes a safety attitude amongst the employees.
• Ensures safety of persons in the property assets.
• Inspect and ensure all the safety equipment (Fire extinguisher, Fire hose system, AED machine etc.) are ready to use and in good condition.
• Reports irregularity in employee or guests behavior.
• Handles loss, damages and accidents.
• Handles documents and follows up with necessary persons any incidents occurring in the hotel premises.
• Investigates theft as reported by guest or employee.
• Documents all action in the department, including emergencies, loss, theft or accident.
• Performs other duties as assigned by the Management team.

ADMINISTRATIVE RESPONSIBILITIES:

• Acknowledges and screens daily work schedule in concurrence with the Manager.
• Conducts daily briefing and de-briefing in the absence of the regular trainer.
• Proposes an effective duty to ensure sufficiency of manpower in accordance with volume of business.
• Establishes two-way communication with related departments.
• Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
• Manages time effectively by meeting deadlines on time.
• Identifies and solves problems in a professional manner.
• Prepare all documents and reports for safety required.

TECHNICAL RESPONSIBILITIES:

• Knows and understands policies relating to his/her department and others.
• Recognizes good quality products and presentation.
• Checks and improves all service standards established by the company.
• Provides assistance to the staff when required during peak periods.
• Maintains grooming standards for all personnel.
• Conserves energy and water at all times by not decreasing guest comfort and cleaning efficiency.

COMMERCIAL RESPONSIBILITIES:

• Communicates effectively with guests, clients, business partners and staff.
• Participates in community projects or activities in order to promoting the Property Brand’s image and cooperation to improve community relationship.

RELATIONSHIP

• Reports to CJP Manager/Centralize Security Manager.
• Helps to direct and supervise the activities of all staff.
• In the absence of Security Manager, coordinates with other managers for all activities of the property.

OTHERS
• Any other duties as may be assigned by the superior.

ACCOUNTABILITIES

• Represents Laguna’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
JOB REQUIREMENT
• Minimum education of High Vocational diploma in any discipline. Bachelor’s degree holder is highly regarded
• At least 3 years’ experience in similar position in security & safety operation.
• Basic knowledge of local laws, investigative methods and fire safety.
• Have good English communication skills both in written and spoken.
• Possess professional disposition with good communication and interpersonal skills.