Job Detail

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1. Responsible for the day-to-day operations of the resort's housekeeping function, ensuring cleanliness is up to the expected international standard required by the resort."
2. Responsible for completing Standard Operating Procedures for the Housekeeping department, seeking appropriate approval, implementing them, and following up to ensure standards are being maintained."
3. Responsible for completing the departmental Rules and Regulations, seeking appropriate approval from the Resort Management."
4. Responsible to rain all Housekeeping employees personally to ensure That rules and regulations are known and abided by at all times."
5. Responsible for completing Job Descriptions for the department, seeking appropriate approval, and implementing."
6. Responsible for ensuring standards are being maintained, by continually checking the resort on a daily basis, also, random checks of rooms and F/B outlets. "
7. To be responsible for the cost-controlling function of the department, ensuring costs are monitored, bringing them in line with Resort Management requirements."
8. To ensure an accurate free flow of information to and from all employees within the department."
9. To ensure that all written documents, reports, and such like are accurately written stating facts only."
10. To be an active member of the Rooms Division Team, ensuring a most professional service at all times."
11. To meet and greet guests during a walkabout in the resort, accepting any complaints from guests and taking appropriate action."
12. To authorize all documents generated by the Housekeeping department."
13. To set daily/weekly/monthly departmental meetings for all employees, therefore ensuring that all are aware of the current situation, policies, and such like in the resort."
14. Responsible for assigning and delegating jobs to each section, being held responsible to follow up to ensure correct completion and to the deadline set."
15. Personally responsible for checking all VIP guest rooms prior to guests’ arrival."
16. Responsible for arranging an annual “ Spring Clean” of the whole resort."
17. Responsible for ensuring that all resort uniforms are available on time for all employees before the start of their shift, ensuring that they are all well presented and free of damage."
18. To coordinate with the Engineering department to ensure technical problems are solved."
19. Responsible for coordinating with engineering to continually maintain guestrooms, setting up time frames for preventative maintenance."
20. Responsible for planning and permanently reviewing the organizational structure and manpower to ensure maximum productivity."
21. Responsible for monitoring around the resort ensuring the highest cleanliness and nicest presentation of the resort."
22. Responsible for solving problems within the department, ensuring retraining takes place when needed to ensure that the same problem does not occur again."
23. Responsible for searching and introducing new produce for new products, technologies, and methods in order to achieve the highest possible standard of cleanliness."
24. Responsible for continually striving to find and implement new and better service standards at all times."