Job Detail

Guest Experience Manager

Qualifications:
For Manager Role:

• 5+ years of experience in guest relations, customer service, or hospitality, preferably in luxury hotels or resorts.
• Bachelor’s degree in hospitality management, Tourism, or a related field.
• Fluency in English (additional languages such as Russian, German, Chinese, or French is an advantage).
• Exceptional interpersonal and communication skills, with the ability to handle diverse international clientele.
• Strong problem-solving abilities, with a proactive attitude toward resolving guest issues.
• Experience in managing guest experience teams or concierge services is a plus.
Skills & Attributes:
• Empathy, attention to detail, and a passion for creating memorable guest experiences.
• Strong cultural awareness and the ability to work with a diverse range of nationalities and preferences.

Resort Host Russian Speaking
Resort Host (Thai Nationality)

Requirements:

• Age between 22 - 35 years old
• vocational certificate and bachelor's degree
• Good to communicate in English
• Responsible enthusiastic and patient
• Responsible for assigned tasks
• Able to work with others

Asst. Night Manager

• Age between 22 - 35 years old and job experience 3-4 years
• vocational certificate and bachelor's degree
• Good to communicate in English
• Responsible enthusiastic and patient
• Responsible for assigned tasks
• Able to work with others

Room Division Manager

To establish the highest degree of excellence in the Room Area and create a standard of service that will continually exceed our customers’ expectation. Direct, control and co-ordinate all Front Office operations including Housekeeping to provide efficient, prompt, proactive and courteous services, thereby ensuring the hotel achieves its financial and guest satisfaction objectives.

• Age between 40-49 years old and up job experience 3-4 years
• vocational certificate and bachelor's degree
• Good to communicate in English
• Responsible enthusiastic and patient
• Responsible for assigned tasks
• Able to work with others