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Holiday Inn Resort Phuket Karon Beach
- Email: [email protected], [email protected]
- Tel: 076358666, 063-5352849
Join Our Team – Embrace the Challenge!
Are you ready to take your career to the next level? We’re looking for motivated and talented individuals who are eager to embrace new challenges and grow with us.
At Holiday Inn Resort Phuket Karon Beach, we believe in innovation, collaboration, and personal development. If you are passionate about Hotel and want to be part of a dynamic, forward-thinking team, we would love to hear from you!
Position : Reservation Officer
Position Overview: The Reservation Officer is responsible for managing room bookings and ensuring a smooth reservation process for guests. This role involves handling inquiries, processing bookings, and maintaining accurate records to optimize occupancy and revenue.
Key Responsibilities:
- Handle incoming reservation requests via phone, email, and online platforms.
- Process and confirm bookings, ensuring all guest information is accurately recorded.
- Provide information on room availability, rates, and hotel services.
- Assist guests with modifications or cancellations of existing reservations.
- Collaborate with the Front Desk and other departments to ensure seamless guest experiences.
- Maintain up-to-date knowledge of hotel promotions, packages, and special events.
- Monitor and analyze booking patterns to identify trends and optimize occupancy.
- Prepare reports related to reservations and occupancy rates.
Qualifications:
- Previous experience in a reservation or customer service role, preferably in the hospitality industry.
- Strong communication and interpersonal skills.
- Proficiency in using reservation and property management systems (PMS).
- Excellent organizational skills and attention to detail.
- Ability to work well under pressure and manage multiple tasks.
Benefit
5 Working days and 2 Day off
Public Holiday
Staff van round trip
2 Duty Meals
Uniform and Laundry Service
Group Life and Medical Insurance
Job Apply
For inquiries, please call: 076-358666
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Contact Us
Holiday Inn Resort Phuket Karon Beach
568 Patak Road Karon, Muang Phuket, Phuket, 83100
Contact: ฝ่ายทรัพยากรบุคคล
Tel: 076358666
Tel: 063-5352849
Email: [email protected]
Email: [email protected]
All Position
Front Office
Reservation
Trainee
Sponsor : All
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