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The Cocoon Hotels, Patong Beach. Breathtaking ocean views, luxurious rooms.
Position : Assistant Manager (Operations)
Job Detail
We are seeking a highly motivated and detail-oriented Assistant Operations Manager with expertise in Online Travel Agencies (OTA) to join our team. This role involves supporting the Operations Manager in overseeing daily operations, optimizing OTA performance, and ensuring seamless customer and partner experiences.
Key Responsibilities
1.OTA Management
2.Operations Support
3.Revenue and Performance Optimization
4.Customer Experience and Problem Resolution
5.Reporting and Analytics
6.Team Collaboration
Qualifications
Education:
Bachelor’s degree in business administration, hospitality, travel, tourism, or a related field.
Experience:
Minimum 1-2 years of experience in the travel, hospitality, or tourism industry.
Proven expertise in managing OTA accounts and optimizing performance.
Skills:
Proficiency in OTA platforms and tools (e.g., Extranet, Channel Managers).
Strong analytical skills and ability to interpret performance data.
Excellent communication and interpersonal skills.
Familiarity with pricing strategies and revenue management concepts.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Preferred:
Knowledge of Property Management Systems (PMS) or Central Reservation Systems (CRS).
Experience with customer relationship management (CRM) tools.
Key Responsibilities
1.OTA Management
2.Operations Support
3.Revenue and Performance Optimization
4.Customer Experience and Problem Resolution
5.Reporting and Analytics
6.Team Collaboration
Qualifications
Education:
Bachelor’s degree in business administration, hospitality, travel, tourism, or a related field.
Experience:
Minimum 1-2 years of experience in the travel, hospitality, or tourism industry.
Proven expertise in managing OTA accounts and optimizing performance.
Skills:
Proficiency in OTA platforms and tools (e.g., Extranet, Channel Managers).
Strong analytical skills and ability to interpret performance data.
Excellent communication and interpersonal skills.
Familiarity with pricing strategies and revenue management concepts.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Preferred:
Knowledge of Property Management Systems (PMS) or Central Reservation Systems (CRS).
Experience with customer relationship management (CRM) tools.
Department:
Exeutive
Quantity:
1 อัตรา
Degree:
Bachelor’s Degree
Working Time:
งานประจำ
Salary:
15,000-20,000 บาท
Contact Name:
K.Riz
Email:
Phone:
0612301997
Post Date:
27 Nov 24
Benefit
1. Salary (Can be negotiate)
2. Performance Bonuses (Depends on the company's operating achievement.)
3. Employee discounts for staying at affiliated hotels or partner properties within the company’s network.
4.Opportunities for promotion to higher-level positions.
5.Social security
6.One day off per week
7.Public holiday
2. Performance Bonuses (Depends on the company's operating achievement.)
3. Employee discounts for staying at affiliated hotels or partner properties within the company’s network.
4.Opportunities for promotion to higher-level positions.
5.Social security
6.One day off per week
7.Public holiday
Job Apply
Please send resume or CV via email : [email protected]
Please provide your personal phone number in your reply.
Please provide your personal phone number in your reply.
Contact Us
Cocoon APK Resort & Spa
169, 129 ถ. ผังเมืองสายกอ ตำบลป่าตอง Phuket, ภูเก็ต 83150
Contact: K.Riz
Tel: 0612301997
Email: [email protected]
All Position
Front office
Sponsor : All
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