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Bella Nara Phuket Naiyang Beach
- Email: [email protected]
- Tel: 0897808340, 076212123
Hotel, Accommodation
Position : Guest Relations Officer (GRO)
Job Detail
Responsibilities
- Greeting guest with a warm welcome and provide hotel information and promote services with serve welcome drink and cold towel
- Attend to special guests (e.g. VIPs, disabled people, elderly) and respond to their questions
- Courtesy call to checked in guest to ensure the room and facilities make them satisfied
- Get feedback from In-House guest
- Ensure good reviews show up when guest leave
- Support GSA for check in and check out
- Report feedback or complaint from guest direct to Supervisor / Manager for improvement or resolve issues
- Review next day arrival and departure
- Order amenity set up for next day arrival or guest who birthday tomorrow
- Ensure room decoration and special amenity set up before guest check in
- Inspection room for all VIP check in to make sure room is ready to check in.
- Closely coordinate with AFOM to reply guest review (OTA channel)
- Meets long stay guest (10 nights or more) 1-2 time during the stay to make sure the stay meet expectation
- Greeting guest with a warm welcome and provide hotel information and promote services with serve welcome drink and cold towel
- Attend to special guests (e.g. VIPs, disabled people, elderly) and respond to their questions
- Courtesy call to checked in guest to ensure the room and facilities make them satisfied
- Get feedback from In-House guest
- Ensure good reviews show up when guest leave
- Support GSA for check in and check out
- Report feedback or complaint from guest direct to Supervisor / Manager for improvement or resolve issues
- Review next day arrival and departure
- Order amenity set up for next day arrival or guest who birthday tomorrow
- Ensure room decoration and special amenity set up before guest check in
- Inspection room for all VIP check in to make sure room is ready to check in.
- Closely coordinate with AFOM to reply guest review (OTA channel)
- Meets long stay guest (10 nights or more) 1-2 time during the stay to make sure the stay meet expectation
Department:
Front Office Department
Quantity:
1 อัตรา
Degree:
Bachelor’s Degree
Working Time:
งานประจำ
Salary:
ตามตกลง
Contact Name:
HR
Email:
Phone:
0897808340
Post Date:
02 Dec 24
Benefit
Benefit
* 8 Day off / Month
* Uniform
* Public Holiday 17 Day
* Social Security
* Servce Charge
* 2 Staff Meals
* Vacation Leave
* Group life insurance
* 8 Day off / Month
* Uniform
* Public Holiday 17 Day
* Social Security
* Servce Charge
* 2 Staff Meals
* Vacation Leave
* Group life insurance
Job Apply
Bella Nara Phuket Naiyang Beach
55 หมู่ 5 ตำบล สาคู อำเภอถลาง จังหวัด ภูเก็ต 83110
สนใจเข้ามาสมัครด้วยตนเอง...
- จันทร์ - ศุกร์
- 09.00 - 16.00 น.
สมัครมาทาง อีเมล์
- [email protected]
Tel : 076-212123 หรือ 089-7808340,080-2459479
55 หมู่ 5 ตำบล สาคู อำเภอถลาง จังหวัด ภูเก็ต 83110
สนใจเข้ามาสมัครด้วยตนเอง...
- จันทร์ - ศุกร์
- 09.00 - 16.00 น.
สมัครมาทาง อีเมล์
- [email protected]
Tel : 076-212123 หรือ 089-7808340,080-2459479
Contact Us
Bella Nara Phuket Naiyang Beach
เลขที่ 55 หมู่ 5
Contact: HR
Tel: 0897808340
Tel: 076212123
Email: [email protected]
All Position
Front Office Department
Housekeeping Department
Human Resources Department
Sponsor : All
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