Position : Resales & Customer Relations Executive Russian
Job Detail
Job Requirement:
To serve as the key person contact point and coordinator with the owner on a daily basis.
Provides owner with above-and-beyond service to ensure their experience will be worth remembering.
Job Description and Duties:
Customer Relations Function:
• To provide customer service excellence to owners and co-owners and clients of Laguna Phuket to include Estate and Property Service handling and inquiries
• To assist with collection eff orts and follow-up on assigned matters requiring relevant language translations
• To assist with translation where required during owners and co-owner requests/meetings, etc.
• Reply and assist with Lifestyle Services inquiry to relevant estate managers or service providers for all clients, residents, and/or owners
• Maintain and update owner information/ changes to TSW system
• Maintain and update owner requests and/or inquiries and needs as an Activity Log in TSW to keep all related party informed
• Assist residents/owners and potential clients of Laguna Phuket community
Resales Function:
• Handling residential listing request from existing owners within Laguna Phuket looking to sell their units as part of their exit strategy
• Handling residential resale inquiries from any/all potential buyers from all sources including external agents looking to resale property within Laguna Phuket
• Assist in keeping the resale listing up to date i.e with photos and fact sheet
• Assist to keep the resales pipelines and TSW up to date with prospects and inquiries
• Assist to coordinate unit inspection and showing to prospective agents/buyers where required
• Assist to communicate between potential seller/buyer/agents with legal on various resale process to completion
Qualification Required :
• English & Russian speaking
• 1-2 year experience in hotel operation relations, services in similar field/capacity
• Computer literacy
• Hands on experience in Microsoft Office applications
• Maintain a professional and remain in compliance with the Code of Conduct of Laguna
• Follow the Privacy Rules and Laws provided with clients personal and private information
To serve as the key person contact point and coordinator with the owner on a daily basis.
Provides owner with above-and-beyond service to ensure their experience will be worth remembering.
Job Description and Duties:
Customer Relations Function:
• To provide customer service excellence to owners and co-owners and clients of Laguna Phuket to include Estate and Property Service handling and inquiries
• To assist with collection eff orts and follow-up on assigned matters requiring relevant language translations
• To assist with translation where required during owners and co-owner requests/meetings, etc.
• Reply and assist with Lifestyle Services inquiry to relevant estate managers or service providers for all clients, residents, and/or owners
• Maintain and update owner information/ changes to TSW system
• Maintain and update owner requests and/or inquiries and needs as an Activity Log in TSW to keep all related party informed
• Assist residents/owners and potential clients of Laguna Phuket community
Resales Function:
• Handling residential listing request from existing owners within Laguna Phuket looking to sell their units as part of their exit strategy
• Handling residential resale inquiries from any/all potential buyers from all sources including external agents looking to resale property within Laguna Phuket
• Assist in keeping the resale listing up to date i.e with photos and fact sheet
• Assist to keep the resales pipelines and TSW up to date with prospects and inquiries
• Assist to coordinate unit inspection and showing to prospective agents/buyers where required
• Assist to communicate between potential seller/buyer/agents with legal on various resale process to completion
Qualification Required :
• English & Russian speaking
• 1-2 year experience in hotel operation relations, services in similar field/capacity
• Computer literacy
• Hands on experience in Microsoft Office applications
• Maintain a professional and remain in compliance with the Code of Conduct of Laguna
• Follow the Privacy Rules and Laws provided with clients personal and private information
Department:
Lifestyle Services
Quantity:
1 อัตรา
Degree:
High school
Working Time:
งานประจำ
Salary:
ตามตกลง
Contact Name:
Human Resources Department
Phone:
076362300
Post Date:
23 Dec 24
Benefit
• 2 Days Off per Week
• Duty Meal at Associate Cafeteria
• Uniform & Laundry
• Associate Bus with air-condition
• Annual Year End Bonus
• Group life & Health Insurance
• Outpatient Medical Fee (10% of annum salary)
• Annual Health Examination
• Laguna Central Clinic
• Provident Fund (5% of basic salary)
• Associates Saving Co-Operative
• Long Service Award
• Complimentary Stay at Hotels in the Group
• Duty Meal at Associate Cafeteria
• Uniform & Laundry
• Associate Bus with air-condition
• Annual Year End Bonus
• Group life & Health Insurance
• Outpatient Medical Fee (10% of annum salary)
• Annual Health Examination
• Laguna Central Clinic
• Provident Fund (5% of basic salary)
• Associates Saving Co-Operative
• Long Service Award
• Complimentary Stay at Hotels in the Group
Job Apply
If you think you are a high-calibre candidate with the right attitude, please submit your CV with photograph and expected salary to Human Resources Department
Call for more information: 076-362300 ext. 1510, 1503
Apply via: https://www.careers-page.com/lagunaphuket
สมัครได้ที่ช่องทาง https://www.careers-page.com/lagunaphuket
Please be informed that only short-listed candidates will be notified.
Call for more information: 076-362300 ext. 1510, 1503
Apply via: https://www.careers-page.com/lagunaphuket
สมัครได้ที่ช่องทาง https://www.careers-page.com/lagunaphuket
Please be informed that only short-listed candidates will be notified.
Contact Us
Google Map
Laguna Resort & Hotels
390/1 Moo1 Srisoonthorn Road, Cheangtalay, Thalang Phuket 83110
Contact: Human Resources Department
Tel: 076362300
Website: https://www.careers-page.com/lagunaphuket
All Position
Lifestyle Services
- Resales and Customer Relations Manager (1)
- Resales & Customer Relations Executive Russian (1) Urgent
- Hospitality Executive (1)
- Assistant Hospitality Manager (1)
- Data and Communication Assistant Manager (1)
- Assistant Estate Manager (1)
- Landscape Supervisor (2)
- Security Officer (1)
- CJP Executive (1)
- Resales & Customer Relations Executive Chinese (1)
- Contract Service Executive (1)
- Housekeeping Attendant (1)
- Security Supervisor (1)
- Resale & Customer Relations Executive (1) New
Brand Communications
Transport
Banyan Tree Resorts & Spa
Laundry - Laguna Service
- Laundry Process Technician (2)
- Human Capital Officer (1)
- Operation Analysis (1)
- Senior Linen Checker (1)
- Senior Linen Washer (1)
- Senior Guest Checker (1)
- Senior dryer (1)
- Guest washer (1)
- Laundry Bill Poster (1)
- Operation Coordinator (1)
- Management Trainee - Laundry (3)
- Boiler Technician (1)
- Guest Checker (1)
- Presser (1)
- Laundry Manager (1)
- Assistant Laundry Manager (1)
- Commercial Laundry Administrative (1)
Centralized Human Resources
Property Marketing
Overseas & Sales Channel Development
Centralized Engineering
Laguna Resorts & Hotels
Laguna Phuket Kindergarten & SILK
C-Security
Wellbeing Hub
Project Management Division
Sponsor : All
สนใจร่วมงานกับเรา สามารถส่ง Resume มาที่ [email protected] ยินดีต้อนรับทุกท่านค่ะ
Please send your CV to [email protected]. Tel 076-604010,082-192-3347
สนใจร่วมมาเป็นส่วนหนึ่งกับเรา ส่ง Resume มาทาง [email protected]
กรุณาส่งประวัติส่วนตัวมาที่ [email protected] หากท่านผ่านการพิจารณาเราจะติดต่อไปเพื่อนัดสัมภาษณ์