Laguna Resort & Hotels

Real Estate, Land

Position : Resales & Customer Relations Executive Russian

Job Detail
Job Requirement:

To serve as the key person contact point and coordinator with the owner on a daily basis.
Provides owner with above-and-beyond service to ensure their experience will be worth remembering.

Job Description and Duties:
Customer Relations Function:

• To provide customer service excellence to owners and co-owners and clients of Laguna Phuket to include Estate and Property Service handling and inquiries
• To assist with collection eff orts and follow-up on assigned matters requiring relevant language translations
• To assist with translation where required during owners and co-owner requests/meetings, etc.
• Reply and assist with Lifestyle Services inquiry to relevant estate managers or service providers for all clients, residents, and/or owners
• Maintain and update owner information/ changes to TSW system
• Maintain and update owner requests and/or inquiries and needs as an Activity Log in TSW to keep all related party informed
• Assist residents/owners and potential clients of Laguna Phuket community

Resales Function:

• Handling residential listing request from existing owners within Laguna Phuket looking to sell their units as part of their exit strategy
• Handling residential resale inquiries from any/all potential buyers from all sources including external agents looking to resale property within Laguna Phuket
• Assist in keeping the resale listing up to date i.e with photos and fact sheet
• Assist to keep the resales pipelines and TSW up to date with prospects and inquiries
• Assist to coordinate unit inspection and showing to prospective agents/buyers where required
• Assist to communicate between potential seller/buyer/agents with legal on various resale process to completion

Qualification Required :

• English & Russian speaking
• 1-2 year experience in hotel operation relations, services in similar field/capacity
• Computer literacy
• Hands on experience in Microsoft Office applications
• Maintain a professional and remain in compliance with the Code of Conduct of Laguna
• Follow the Privacy Rules and Laws provided with clients personal and private information

Department:
Lifestyle Services
Quantity:
1 อัตรา
Degree:
High school
Working Time:
งานประจำ
Salary:
ตามตกลง
Contact Name:
Human Resources Department
Phone:
076362300
Post Date:
23 Dec 24

Benefit

• 2 Days Off per Week
• Duty Meal at Associate Cafeteria
• Uniform & Laundry
• Associate Bus with air-condition
• Annual Year End Bonus
• Group life & Health Insurance
• Outpatient Medical Fee (10% of annum salary)
• Annual Health Examination
• Laguna Central Clinic
• Provident Fund (5% of basic salary)
• Associates Saving Co-Operative
• Long Service Award
• Complimentary Stay at Hotels in the Group

Job Apply

If you think you are a high-calibre candidate with the right attitude, please submit your CV with photograph and expected salary to Human Resources Department

Call for more information: 076-362300 ext. 1510, 1503

Apply via: https://www.careers-page.com/lagunaphuket

สมัครได้ที่ช่องทาง https://www.careers-page.com/lagunaphuket

Please be informed that only short-listed candidates will be notified.

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Contact Us

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Laguna Resort & Hotels

390/1 Moo1 Srisoonthorn Road, Cheangtalay, Thalang Phuket 83110

Contact: Human Resources Department

Tel: 076362300

Website: https://www.careers-page.com/lagunaphuket

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