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Position : Resales and Customer Relations Manager
Job Detail
Resales Manager Function:
• Lead team in handling residential listing with existing owners within Laguna Phuket looking to sell their units as part of their exit strategy
• Handle residential inquiries and potential buyers from all sources including external agents looking to purchase a resale property within Laguna Phuket
• Meet with owners/clients/agents via various channels to engage a sale acting as the sellers agent and representing Laguna Resales
• Coordinate resale website set up/updating listing with marketing team per brand guideline
• Keep resales pipelines and TSW up to date
• Coordinate unit inspection and showing to prospective agents/buyers
• Provide weekly, monthly update on resale movements
• Communicate between potential seller/buyer/agents with legal on various resale process to completion
Customer Relations Manager Function:
• Lead language team to provide customer excellence to include Estate and Property Service handling
• Lead team to assist with collections and follow-up matters requiring language
• Assist with translation where required
• Reply and assist with Lifestyle Services inquiry to relevant estate managers or service providers for all clients, residents, and/or owners
• Maintain and update owner information changes to TSW system
• Assist residents/owners and potential clients of Laguna Phuket community
Qualifications:
• Minimum 5 Experienced with property sales and resales
• Familiarity with legal process of secondary real estate and resale requirements
• Ability to lead team and handle multiple task and functions and manage priorities
• Positive mindset, self-motivated leader
• Strong computer skills and presentation skills
• Quick learner, adaptive and personable
• Excellent English ( Mandarin language will receive preferential consideration)
• Ability to work flexible hours ( 5 days per week)
• Maintain a professional and remain in compliance with the Code of Conduct of Laguna
• Follow the Privacy Rules and Laws provided with clients personal and private information
• Lead team in handling residential listing with existing owners within Laguna Phuket looking to sell their units as part of their exit strategy
• Handle residential inquiries and potential buyers from all sources including external agents looking to purchase a resale property within Laguna Phuket
• Meet with owners/clients/agents via various channels to engage a sale acting as the sellers agent and representing Laguna Resales
• Coordinate resale website set up/updating listing with marketing team per brand guideline
• Keep resales pipelines and TSW up to date
• Coordinate unit inspection and showing to prospective agents/buyers
• Provide weekly, monthly update on resale movements
• Communicate between potential seller/buyer/agents with legal on various resale process to completion
Customer Relations Manager Function:
• Lead language team to provide customer excellence to include Estate and Property Service handling
• Lead team to assist with collections and follow-up matters requiring language
• Assist with translation where required
• Reply and assist with Lifestyle Services inquiry to relevant estate managers or service providers for all clients, residents, and/or owners
• Maintain and update owner information changes to TSW system
• Assist residents/owners and potential clients of Laguna Phuket community
Qualifications:
• Minimum 5 Experienced with property sales and resales
• Familiarity with legal process of secondary real estate and resale requirements
• Ability to lead team and handle multiple task and functions and manage priorities
• Positive mindset, self-motivated leader
• Strong computer skills and presentation skills
• Quick learner, adaptive and personable
• Excellent English ( Mandarin language will receive preferential consideration)
• Ability to work flexible hours ( 5 days per week)
• Maintain a professional and remain in compliance with the Code of Conduct of Laguna
• Follow the Privacy Rules and Laws provided with clients personal and private information
Department:
Lifestyle Services
Quantity:
1 อัตรา
Degree:
Associate’s Degree
Working Time:
งานประจำ
Salary:
ตามตกลง
Contact Name:
Human Resources Department
Phone:
076362300
Post Date:
23 Dec 24
Benefit
• 2 Days Off per Week
• Duty Meal at Associate Cafeteria
• Uniform & Laundry
• Associate Bus with air-condition
• Annual Year End Bonus
• Group life & Health Insurance
• Outpatient Medical Fee (10% of annum salary)
• Annual Health Examination
• Laguna Central Clinic
• Provident Fund (5% of basic salary)
• Associates Saving Co-Operative
• Long Service Award
• Complimentary Stay at Hotels in the Group
• Duty Meal at Associate Cafeteria
• Uniform & Laundry
• Associate Bus with air-condition
• Annual Year End Bonus
• Group life & Health Insurance
• Outpatient Medical Fee (10% of annum salary)
• Annual Health Examination
• Laguna Central Clinic
• Provident Fund (5% of basic salary)
• Associates Saving Co-Operative
• Long Service Award
• Complimentary Stay at Hotels in the Group
Job Apply
If you think you are a high-calibre candidate with the right attitude, please submit your CV with photograph and expected salary to Human Resources Department
Call for more information: 076-362300 ext. 1510, 1503
Apply via: https://www.careers-page.com/lagunaphuket
สมัครได้ที่ช่องทาง https://www.careers-page.com/lagunaphuket
Please be informed that only short-listed candidates will be notified.
Call for more information: 076-362300 ext. 1510, 1503
Apply via: https://www.careers-page.com/lagunaphuket
สมัครได้ที่ช่องทาง https://www.careers-page.com/lagunaphuket
Please be informed that only short-listed candidates will be notified.
Photos
Contact Us
Google Map
Laguna Resort & Hotels
390/1 Moo1 Srisoonthorn Road, Cheangtalay, Thalang Phuket 83110
Contact: Human Resources Department
Tel: 076362300
Website: https://www.careers-page.com/lagunaphuket
All Position
Lifestyle Services
- Resales and Customer Relations Manager (1)
- Resales & Customer Relations Executive Russian (1) Urgent
- Hospitality Executive (1)
- Assistant Hospitality Manager (1)
- Data and Communication Assistant Manager (1)
- Assistant Estate Manager (1)
- Landscape Supervisor (2)
- Security Officer (1)
- CJP Executive (1)
- Resales & Customer Relations Executive Chinese (1)
- Contract Service Executive (1)
- Housekeeping Attendant (1)
- Security Supervisor (1)
- Resale & Customer Relations Executive (1) New
Brand Communications
Transport
Banyan Tree Resorts & Spa
Laundry - Laguna Service
- Laundry Process Technician (2)
- Human Capital Officer (1)
- Operation Analysis (1)
- Senior Linen Checker (1)
- Senior Linen Washer (1)
- Senior Guest Checker (1)
- Senior dryer (1)
- Guest washer (1)
- Laundry Bill Poster (1)
- Operation Coordinator (1)
- Management Trainee - Laundry (3)
- Boiler Technician (1)
- Guest Checker (1)
- Presser (1)
- Laundry Manager (1)
- Assistant Laundry Manager (1)
- Commercial Laundry Administrative (1)
Centralized Human Resources
Property Marketing
Overseas & Sales Channel Development
Centralized Engineering
Laguna Resorts & Hotels
Laguna Phuket Kindergarten & SILK
C-Security
Wellbeing Hub
Project Management Division
Sponsor : All
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