Job Detail

Food & Beverage Manager / Asst. Food & Beverage Manager

Responsibility :

1. Directly responsible for Restaurants and catering areas, ensuring a smooth running, profitable operation within the framework of the Company.
2. Achieve departmental budget goals by maintaining profits through increased sales revenue and efficient cost expenditure.
3. To be responsible for the monthly department Profit & Loss Statement.
4. Ensuring that the signature on the credit card slip and the one at the back of credit card belongs to the same guest.
5. Verifying the completeness of all types of receipts or supporting documents such as verifying the completeness of credit card slip, settlement report, or cash voucher.
6. Ensuring that the reports proceeded from the information system such as discount, complimentary, void, and rebate report are examined in accordance with those supporting documents such as records from discounts-approving email, complimentary forms, bill voids, or rebate forms.
7. To liaise with Sales Manager to ensure that the client’s requirements are satisfactorily met and if possible exceeded.
8. Preparation of the yearly department budget by using history & forecasting techniques to develop an aggressive budget that reflects the outlets achievable capabilities.
9. Accurately forecast business demands to ensure efficient staffing & food production.
10. To be responsible for the accurate supervision of the associate time control and payroll systems by working with accounting and HRM.
11. Responsible to maintain the overall welfare of our Staff by providing them with the training and resources to take care of our guests.
12. Develop and enforce standards, policies and procedures in the food service, restaurants and beverage areas.
13. Develop, monitor and take corrective action of annual operating budget, via:-
a. Controllable Costs
b. Progress Reports
c. P&L Statement
14. Establish and maintain positive two-way communications with related departments.
15. Support F&B Team with an effective training program to make them aware of the expectations and responsibilities that their position entails.
16. Identify and solve problems in a timely fashion.
17. Delegate authority and responsibility to Supervisors in a way that the entire Food and Beverage operation runs smoothly.
18. Appraise Supervisors/Staff performance and use effective coaching and counseling for positive improvement.
19. Hire, develop and retain quality Supervisors/Staff.
20. Schedule Supervisors consistent with volume of business and needs.

21. To practice open door policy to all staff.
22. To ensure that departments are responsible for asset management of all outlet property and facilities.
23. To ensure that departments conduct a maintenance inspection on a monthly basis.
24. To respond to guest inquiries or concerns within 24 hours in what is deemed the appropriate manner.
25. Perform any reasonable request made of management which is not life threatening or against the law.
26. Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
27. Above all, to lead by example through a hands-on approach to motivate our Associate to excel.

Report directly to the General Manager

REQUIREMENTS:
• Diploma / Bachelor's degree.
• Minimum 5-10 years' experience in management in Hospitality business
• Excellent customer service and interpersonal skills
• Able to communicate in English both Speaking, listen and written.
• Able to motivate the team and lead by example.

Restaurant Manager
Position Summary:
Manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as hotel standards and local policies and procedures.

Responsibilities:
• Manage the entire operation in maintaining and up-keep the standard of service required in the Restaurant & Bar as well as training of staff.
• Keeps record of all changes (and or cancellations of all booking making adjustments as required)
• To oversee all food & beverages and that they are properly presented and served according to pre-set & standards of service.
• Maintains smooth co-ordination with the kitchen & obtains an accurate account of guest attendance for the Chef.
• Ensures that all bills are properly assigned, entered and recorded.
• Trains and supervisions any new staff
• Punctual at all times and willing to assume more responsibilities.
• Responsible for the opening / closing of restaurant.
• Assists in service where necessary.
• Conducts himself in such a manner so as to encourage fellow employees to do likewise, thus enhancing the stature of his position and that of the hotel.
Abilities / Key Competencies / Skills:
• Strong English communication skills.
• Alcohol awareness certification and/or food service permit or valid health/food handler card required by local government agency.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Leadership Skills.
Report directly to the Food & Beverage Manager

Requirements:
• Diploma in Hotel Management, Food & Beverage, or related field.
• 4 years related experience, including supervisory experience, or an equivalent combination of education and experience.

FB Supervisor (มีประสบการณ์)

*มีประสบการณ์ Supervisor
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Restaurant Captain 1 ตำแหน่ง

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* พร้อมเรียนรู้ และพัฒนาตัวเอง
* ความรู้พื้นฐานภาษาอังกฤษที่สามารถ ใช้ในห้องอาหาร
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* สามารถทำงานเป็นกะได้
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