รายละเอียด

Responsibilities

The primary responsibility of the Admissions Officer - Diploma Programme and National Committee Liaison is to lead and manage the admissions process for the International Baccalaureate (IB) Diploma Programme. This role involves the implementation of policies, procedures, and processes related to UWC Thailand's IBDP admissions. Given the international scope of this position, working hours will include evenings to accommodate video meetings with stakeholders across different time zones. The workload varies throughout the year, with certain months requiring extended hours during weekdays and weekends, while others offer a more flexible schedule.


School-Based Admissions

- Greeting visiting families and collecting their contact information through the OpenApply online admissions system and by email.
- Providing exceptional customer service throughout the entire admissions process, from enquiry to enrolment and withdrawal.
- Responding to all enquiries in a timely manner, whether by email, telephone, or in-person.
- Conducting school tours and showcasing the school campus to prospective families.
- Coordinating and overseeing admissions and language assessments, including arranging interviews with school principals and relevant teachers.
- Communicating new student start dates and relevant information to teachers and adding it to the calendar.
- Connecting new families with the school's parent and student ambassadors.
- Routinely following up with applicants who have incomplete applications and encouraging them to complete the admissions requirements.
- Clearly explaining the admissions process, entry requirements, assessments, visa requirements, and programmes to all families and visitors.
- Assisting the secondary principal by reviewing and summarising admissions reports and confidential recommendations.
- Following up with prospective parents on application and enrolment fee payments.
- Liaising with the Finance Team to successfully send invoices, receipts, and clarify any questions raised by families regarding these matters.
- Being knowledgeable about the International Baccalaureate Programme, the UWC movement, and the school's programmes.
- Working with agents, helping them understand the school and effectively represent it in their markets.
- Supporting the communications and marketing team when required at school and general events.
- Support the overall department's objectives and tasks, including assisting the front office, communications, marketing, and events teams when needed.

National Committees and Global Selection Programme students

- Build and maintain strong relationships with key UWC partners including the International Office, National Committees, and donors.
- Work with school leadership to develop annual strategies for UWC National Committee offers.
- Collaborate with the International Office to negotiate and manage student placement offers
- Partner with Marketing teams to promote and recruit for the Global Selection Programme.
- Review online applications for the Global Selection Programme.
- Participate in selection days for prospective students.
- Lead the admissions process for National Committee and Global Selection Programme students.
- Complete all required UWC International Office surveys and documentation including donor reporting.
- Update the UWC Thailand Profile and Fee Summary.
- Lead the welcome interviews for all chosen candidates.
- Review and revise all contracts for students and have all paperwork completed before candidates arrive in Thailand.
- Arrange online sessions with the DP Co-ordinator, Secondary Principal and Director of Boarding before students arrive on campus.
- Support visa applications and book flights for eligible National Committee students.
- Coordinate with boarding staff on student arrivals, departures, and transportation.
- Arrange health insurance enrollment for National Committee and Global Selection students.
- Share student health insurance information with boarding staff and support with medical cases throughout the year.
- Coordinate the ordering, distribution, and collection of uniforms, stationery, computers, and calculators
- Manage monthly allowances for eligible students.
- Create and maintain accurate records of student benefits and scholarship levels and support in all the deadlines related to these students.
- Work with the Director of Finance to ensure all invoicing is accurate according to signed contracts.
- Support the students who receive donor funding with regards to their contracts, expectations and follow-through of commitments alongside the Head of Advancement.
- Attend monthly admissions calls with the UWC International Office.

Qualifications

- Bachelor’s degree in education, administration, or a related field.
- Previous experience in school admissions, student services, or educational administration, preferably within an international school setting.
- Experience working with National Committees (NCs) or international student recruitment is highly desirable.
- Familiarity with the IB Diploma Programme (IBDP) and its admissions requirements is an advantage.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with database management systems.
- Familiarity with admissions platforms such as OpenApply or similar systems is an advantage.
- Fluency in English is required; proficiency in other languages is an advantage.
- Ability to occasionally work flexible hours to accommodate different time zones when liaising with National Committees.