รายละเอียด

1. Train and develop the food & beverage team in the departmental operating standards

2. Maintains a presence in the outlets during operating hours.

3. Maintain a consistent focus on improving the overall flow of food & beverage operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs

4. To lead and support employees in the achievement of financial, operational and service delivery targets via effective organizational policy and procedural development and appropriate employee training activities

5. Foster a winning, solution-oriented work environment, motivating and engaging employees to continuously deliver the best possible service and to provide feedback and suggestions

6. To lead daily food & beverage briefings and monthly employee meetings

7. To have a complete understanding of and to adhere to Mövenpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety.

8. To drive the performance of the food & beverage team members, including completion of performance appraisals, coaching counselling and performance management in conjunction with Human Resources

9. Ensure the team work within the department with a sales focused attitude and team are aware of sales opportunities within the hotel which will assist with the maximization of revenue.

10. Ensure all team members are aware of all food & beverage revenue targets and are kept informed of performance results.