Job Detail

About the opportunity:

▪ Represent Discova and welcome guests within 24h of arrival.
▪ Resolve customer service issues to customer’s satisfaction with
appropriate corrective and preventive measures.
▪ Establish and maintain relationships with local hoteliers, excursion agents
and travel companies.
▪ Offer every customers tours and other activities branded Discova.
▪ Ensuring welcome packs, company branding and other collateral is in line
with one best way and presentable to our customers.
▪ Maintain the expertise in the domestic market by being up to date with
domestic information or changes.
▪ Meet and exceed individual and team sales targets as directed by the Host
Team Leader.
**Full job description will be shared with shortlisted candidates.**

SKILL AND ATTRIBUTES
▪ Outstanding sales skills with strong customer care focus
▪ Result Orientated
▪ Excellent organizational skills with the ability to be flexible and implementing change when needed
▪ Excellent communicator to a diverse range of people (customers, suppliers, team members, leaders
▪ Able to work under pressure and juggle multiple tasks and able to work outside office hours when required.
▪ High attention to detail
▪ Solution focused and great at problem solving.
▪ Able to work independently and within a team assisting team members to help everyone achieve results.
▪ Flexible rotating roster that may include late nights, weekends and early mornings and flexible with
uncertainties/changing priorities and under pressure.
▪ Willing to travel on business when required
▪ Proficient with Microsoft Office applications and Discova’s systems would be an advantage.