Job Detail

CANDIDATE PROFILE

Preferred Education and Experience
• High school diploma
• 2 years experiences in a guest services, front desk, or related Sales and Markeitng
• 2 years degree from an accredited university in Hotel management, Hospitality business Administration, or related major
Related Work Experience
• At least 1-2 Year of related work experience
• Microsoft office skills
• English proficiency in writing and speaking

JOB SUMMARY

Perform all administrative tasks to Telemarketing team, including filing, sending emails, typing, faxing, copying, making reservations within Marsha, the input and creation of records in Goldmine, the update of tour in OTM, the arrangement of transport for customers etc.

Receive, record, and relay messages accurately, completely, and legibly. Gather materials and assemble information packages and marketing materials (e.g., brochures, promotional materials, maps, price lists, or menus). Prepare marketing-related documents throughout the sale process (e.g., proposals, contracts, or banquet event order). Promote awareness of band image internally and externally.

Record, calculate total, and report numbers of package sales/tours sold to manager/supervisor on a daily basis. Generate letters, invitations, and final participant/attendee lists. Maintain and update databases, spreadsheets, and electronic filing systems related to Sales and Marketing activities (e.g., tours, mailings). Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.