Job Detail

Job Title: Restaurant Manager
Location: Laguna, Boat Avenue, Phuket,
Position Type: Full-Time
Salary: (Starting base of THB32,000+)

About Us :
Our group currently oversees the operations of a number of restaurants across Phuket and wider Southern Thailand. Our brands include Lucky 13 Sandwich and Wokstar Express to name a few. We have a growing presence in Phuket and need enthusiastic and passionate people to join us on our journey.

Job Summary:
We are looking for an experienced and motivated Restaurant Manager to help oversee the operations of our restaurant at Laguna in Phuket. The successful candidate will be responsible for managing branch relationships, ensuring operational excellence, and driving performance across this key branch. Fluency in Thai is required as this role involves working closely with local team members to ensure alignment with company standards and the local market. The ideal candidate will have 5-10 years’ experience in the food and beverage industry, with a passion for high quality food preparation and exceptional customer service.

Key Responsibilities:
1. Operational Management
- Oversee day-to-day operations of restaurant to ensure consistency in service, food quality, cleanliness, and customer experience.
- Ensure team is following company policies, brand standards, and daily operational procedures.
- Manage delivery platforms (Grab, Foodpanda, etc) for optimal marketing and customer feedback.
- Work with teams to address operational challenges and implement solutions to optimize efficiency.
2. Business Development & Performance Monitoring:
- Execute local marketing initiatives and promotions to drive traffic and increase sales. This is for in branch dining and on delivery platforms including Grab, Food Panda, Line, Aroi Dee etc.
- Monitor financial performance, including sales, costs, and profitability, providing regular feedback to teams to ensure targets are met.
3. Training & Staff Development:
- Provide ongoing training and support to branch staff, ensuring they understand and comply with operational standards, menu updates, and customer service guidelines.
- Assist in hiring and training staff, ensuring they are well-prepared to deliver a high-quality dining experience from day one.
- Ensure compliance with local health and safety regulations, providing guidance on best practices for food safety and sanitation.

Qualifications:
1. Language Skills: Fluency in Thai (mandatory) and English (conversational).
2. Experience: Minimum of 5 years of experience in restaurant operations.
3. Strong knowledge of restaurant industry trends, particularly in casual dining and online delivery platforms such as Grab, Food Panda, Line, Aroi Dee etc.
4. Demonstrated leadership skills, with experience coaching and mentoring teams.
5. Experience in management reports, managing budgets, and improving profitability.


Key Competencies:
1. Exceptional communication and interpersonal skills.
2. Ability to work independently and manage multiple priorities.
3. Strong problem-solving abilities with a proactive approach to operational challenges.
4. High attention to detail and commitment to quality and customer service.
5. Flexibility to travel regularly within Phuket to visit branch locations.

Why Join Us:
1. Be part of a leading restaurant chain with opportunities for career growth.
2. Competitive salary (Starting base of THB32,000+), benefits (Social Security), and performance-based incentives (monthly and seasonal bonuses).
3. A dynamic and supportive work environment where your contributions make an impact.