รายละเอียด

Job Title: Floor Manager
Location: Barra Cuda Beach Club, Patong, Phuket
Employment Type: Full-Time
About Us:
Barra Cuda Beach Club is a premier beachside destination in Patong, known for its exceptional dining, vibrant entertainment, and world-class service. We are seeking a dynamic and experienced Floor Manager to lead our front-of-house team and ensure a seamless guest experience. This position is open to expat.
Key Responsibilities:
Operational Leadership: Oversee daily floor operations, ensuring smooth service during all shifts.
Team Management: Lead, train, and motivate front-of-house staff, including hosts, servers, and bartenders.
Customer Experience: Maintain high standards of service, resolve guest complaints efficiently, and enhance the customer journey.
Event Coordination: Collaborate with the events team to manage special events, private functions, and themed nights.
Quality Control: Monitor food, beverage, and service quality, ensuring compliance with established standards.
Sales & Revenue: Drive sales by promoting menu items, special offers, and events.
Inventory Management: Assist in managing stock levels, ordering supplies, and minimizing wastage.
Health & Safety Compliance: Ensure adherence to health, safety, and hygiene regulations.
Qualifications:
Proven experience as a Floor Manager or similar role in a high-end restaurant, bar, or beach club.
Strong leadership, communication, and team-building skills.
Excellent customer service and problem-solving abilities.
Ability to thrive in a fast-paced, dynamic environment.
Knowledge of restaurant management software is a plus.
Fluent in English; additional languages are an advantage.
Familiar with high volume establishment
Benefits:
Competitive salary and service charge
Career growth opportunities within a dynamic hospitality group
A fun, energetic, and supportive work environment